improved
Settings
Calls
Notifications
Call Notification Settings & Easier Call Ratings and Flags
We have been creating separate events for notifications and we are ready to help create rules around notifications so you can ignore events you do not care about or have different emails for different types of events. All choices allow for multiple to be selected (i.e. Inbound and Outbound). Voicemail and Campaign conditions do require Outbound to be selected. Feel free to update your settings at any time.
Easier Call Ratings and Flags
We got some great feedback that it would be nice to have ability to add flagged or reviewed and also change the call rating direct from the Calls page where you see all your calls.