We’ve added a new tab in the admin settings, based on common customer requests, so teams can align Gail with their internal security policies.

Alongside this, we’ve rolled out major improvements to Calendly scheduling and overall stability.

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The customer portal now lives at . This will be the primary place to access your account, manage settings, and interact with your assistant going forward. This migration sets the foundation for future improvements across the platform.

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We’ve upgraded how your AI assistant schedules meetings using Calendly, making the process more accurate and hands-off.

You can now connect your Calendly account using a Personal Access Token, choose which event types are available to callers, and let your assistant manage scheduling end to end.

Only event types you explicitly enable will be offered, allowing you to keep certain meetings internal or limit availability to specific consultation types.

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We’ve fixed several minor issues and edge cases to improve reliability, performance, and the overall experience across the app.

We’ve made it easier to manage your contact lists and cleaner to keep your data organized.

When deleting a contact list, you now have the option to also delete all contacts contained in that list. This helps reduce manual cleanup and gives you clearer control over what stays in your organization.

Before confirming, you’ll see exactly how many contacts will be affected, so there are no surprises.

As part of this release, we’ve also made behind-the-scenes improvements to our authentication system. These updates are part of our ongoing work to continuously strengthen security and reliability across Gail, making account access even safer while keeping everything seamless for you.

No action is required on your end. Everything just works.

As always, thanks for building with Gail. More improvements coming soon.

We’ve rolled out two powerful updates to help you run smoother than ever:

Give these new features a try and let us know how they’re making your work easier!

We’ve refreshed the design of two key areas to improve your experience:

Try it out and let us know what you think!

In your settings, you can enable which languages you want to allow.

You can now search and filter more easily on the voices, and we have added more for every language!

And with the additional languages we know it will be hard to know every single one so we have added a translation feature on the call transcripts.

We are glad many of you have started using GailGPT to gain further insight into your data. We have an exciting new feature added today. You can now upload files to have Gail understand more about your business in any questions you have. You can include data that relates to your calls to find interesting patterns or you can talk to Gail about a business plan you are working on. The possibilities are endless!

We have been working on something we believe will really help each organization to gather information on how GAIL is performing and give actionable insights into your data. We have been creating a tool we are calling GailGPT which allows you to ask many questions on your calls.

This tool is in Beta but we could not wait to release it to let everyone try it. It only stores your questions for 30 days and can check on your last thousand calls. Those limits will be removed as we mature this new feature.

We have been striving behind the scenes for long enough. We are close to releasing a large update that will benefit all. While we have been making small incremental updates we have not have any large features warenting a release note. That changes today with the release of the Dashboard. This dashboard will help identify what your business is handling through GAIL and what types of calls it handles and how much value GAIL provides. We hope this better connects each organization to their data better and gives better insights. This is just the first step to having GAIL be able to give more insights into your data and how GAIL is performing for you.

Keep in mind the legends are interactive and you can hide and show data as you wish.

You should now see this dashboard when you log in but you can also get to it via the logo at the top right.

Above you can see a sample of what the dashboard provides. We will be looking at what more we can add to give actionable insights in the coming months. If there are recommendations we are always listening!

You can now view the call history and see which call you are currently viewing (if you are viewing one silly) and you can navigate to other calls to see every call a customer/prospect has made.