GAIL logo
GAIL
Roadmap
Feedback
Feature Requests
Changelog

Boards

Feature Requests
39

Roadmap

Under Review

Have the ability to rotate numbers in the US for debt collection.
Feature Requests
Scripts version history to be able to roll-back or find who did a change.
Feature Requests
Outcome Classification
Feature Requests
Campaign Calls Out of Business Hours
Feature Requests
Remove contact from a campaign (Cancel Assignment)
Feature Requests
There is no way of actually pausing campaigns
Feature Requests
Gails ability to send staff member the email call summary directly
Feature Requests
Incoming calls ( Add task in AgencyZoom)
Feature Requests
EZLynx Integration
Feature Requests
Smart Warm Transfers
Feature Requests

Planned

Use Twilio telephony for test calls
Feature Requests
Admin Portal – Access Management & Campaign Constraints
Feature Requests

In Progress

Business hours for sms and messages
Feature Requests
Visualizing clusters/topics of calls
Feature Requests
Calls Page – Missing Filtering, Outcomes & Discoverability
Feature Requests
Multiple Greeting Options...
Feature Requests
Powered by Canny