new
GailAgent
Dashboard Refresh Now Live
We’ve released a new version of the Gail Dashboard designed to give you clearer visibility into activity and faster access to what matters most.

What’s new
Unified Communication Metrics
View call, SMS, and live chat activity in one place. Quickly switch between channels to understand trends and performance across your customer communications.
Recommended Actions Panel
The dashboard now highlights key setup steps and configuration opportunities, such as verification, number masking, calendar connections, FAQs, and SMS enablement, so you always know what to do next.
Quickstart Actions
Get up and running faster with direct shortcuts to common workflows like setting up a receptionist, launching campaigns, managing renewals, and qualifying leads.
Cleaner Layout and Navigation
The updated layout reduces clutter and makes it easier to scan data, access insights, and move between sections of the platform.
This update lays the groundwork for more advanced analytics and deeper insights coming soon.